Returns & Exchanges

At FERAL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.